Support

Email contact@quickleapp.com and include your device model and what you were doing when the problem happened. Screenshots help a lot.

Quick answers

• A recipe import didn’t work. Some videos have no spoken or written recipe to read. Try again, or import a link/photo of the written version — and email us the link; failures like this are exactly what we want to fix.
• Prices look wrong. Prices come from the retailer and can lag or vary by region. The retailer’s checkout is always the source of truth — check your basket there before ordering.
• The basket fill didn’t finish. Keep the app open during a fill. If it fails, the report screen has a “share report” button — send it to us and we can usually see exactly what happened.
• Cancel my subscription. Subscriptions are managed by Apple: Settings → your name → Subscriptions → Quickle → Cancel. Uninstalling the app does not cancel a subscription.
• Delete my account and data. Use the delete option in Profile, or email us and we’ll do it within 30 days — full instructions and what gets removed.